

Q: I made adjustments to my timecards in OnTheClock but already imported them to QuickBooks desktop, what should I do?Ī: First you will need to delete the time entries in the weekly timesheet on your QuickBooks Desktop. How do I view them in my QuickBooks Desktop account?Ī: To view the hours that were imported, go to the Employee Center and then click on “Weekly Timesheets.” Adjust the date ranges and you will see your hours displayed here. Q: It says the hours were successfully sent to QuickBooks.

We are looking for the first and last names to match in spelling and capitalization between both systems. Do I need to add their middle initials to OnTheClock as well?Ī: No, OnTheClock does not have a place to enter middle initials for employees. In QuickBooks, I have middle initials listed for my employees. Q: The instructions say names must match exactly between OTC and QB. We currently only support sending information over to hourly employees but are looking into adding this ability in the future. The time card columns in OnTheClock must be left as the default names or the importer will not recognize the CSV file and fail to import the hours into QuickBooks.Ī: Not at this time. Check the earning codes in your employee’s payroll info section and make sure they match these items here. Q: The import tool said I had successfully sent my timecard entries, but I am not seeing them listed in my weekly timesheet.Ī: A common reason for time not showing up in the weekly timesheet in QuickBooks Desktop is the earning codes (under “Payroll Info” for the employee) are not the defaults that OnTheClock sends to.
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To import a CSV file into QuickBooks you need to download the Ontheclock QuickBooks Importer from our website. It can be downloaded here.įor help setting up your QuickBooks Desktop import tool and getting hours from OnTheClock into QuickBooks, watch our setup video here. Settings & Applications in QuickBooks Desktop QuickBooks Desktop Importer Tool Instructions YouTube - Using the QuickBooks Desktop Importer

OnTheClock offers a QuickBooks Desktop Import tool for download to help you seamlessly send your hours from OnTheClock to your QuickBooks Desktop account.
